Shipping policy

Shipping Policy

E Dog Harness (EDH) – Leather & Handmade Dog Accessories

At E Dog Harness (EDH), every order is carefully prepared by hand to ensure premium quality, secure packaging, and reliable delivery. We are committed to clear shipping timelines and dependable service for all customers.

Free Shipping (United States)

We offer free standard shipping on all orders within the United States, excluding Alaska, Hawaii, and U.S. territories.

Order Processing Time

All orders require 3–5 business days for processing before shipment. During this time, your order is:

  • Verified for accuracy
  • Hand-inspected for quality
  • Securely packaged for transit

Processing time applies to all standard and international orders.

Shipping Time (United States)

After processing, orders typically arrive within 4–7 business days, depending on destination and carrier performance.

Tracking information is sent by email as soon as your order is dispatched.

Order Tracking

Once shipped, you will receive a confirmation email containing your tracking number.
You may track your order directly through the assigned carrier.

Delivery Confirmation

Some shipments may require delivery confirmation or a signature.
Please ensure the shipping address is correct and that someone is available to receive the package if required.

International Shipping

We ship internationally to many destinations worldwide.

  • Processing Time: 3–5 business days
  • Estimated Shipping Time: 4–7 business days (varies by country)

Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.

Shipping Limitations & Responsibility

  • Delivery times may be extended during holidays, peak seasons, or carrier delays.
  • EDH is not responsible for packages marked as delivered by the carrier but not received due to incorrect addresses or third-party handling issues.
  • Please review your shipping information carefully before completing your order.

Returns & Exchanges

For information regarding returns, replacements, or refunds, please refer to our Refund & Return Policy.

Need Assistance?

If you have questions regarding shipping or delivery status, our support team is available to assist you.

Email: edogharness@gmail.com
Phone: +1 (216) 425-5939